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An Update From Lori and Tim

Dear Valued Customers and Friends,

Greetings from Lori and Tim at Northern Burner Supply! We are reaching out with some big personal news. After 36 years of working in our family business, 16 of them proudly running it, we are writing to let you know that it is time for us to retire. With that said, we are excited to share a transition plan that we’ve developed with The Granite Group to integrate our talented team and product extensive inventory into their branch operations located at 155 Rumery Street in South Portland. This plan has been built to give us the peace of mind that comes from knowing that we are doing everything we can to maintain your access to the NBS people and products you have come to know and trust over the years.

While some of you already have accounts with The Granite Group, here is a little more info for those who may need it: they are a Concord, NH-based company that distributes plumbing, heating, cooling, piping, water systems, and energy products through nearly 60 wholesale branches (including 7 in Maine) and a best-in-class online store. They also operate 15 retail showrooms under the Sink & Spout name, offering an expertly-trained staff and an extensive array of decorative plumbing fixtures and accessories. The Granite Group celebrated its 50th anniversary in 2021. Visit www.thegranitegroup.com to learn more.

Both NBS and The Granite Group share similar cultures that include an unwavering dedication to customer service and their people. For over 55 years, NBS has built a proud tradition of serving contractors and fuel dealers throughout Central and Southern Maine, and we know our team members will continue to build on that reputation as part of The Granite Group.

PLEASE NOTE:
  • Effective Monday, July 17, 2023, Granite Group team members will be onsite at NBS on Washington Ave. to help begin the transition of the eventual closing of this location and a move of both inventory and NBS team members to 155 Rumery Street in South Portland.
  • This transition is expected to take about 90 days, and we’ll keep you up to speed on the timing as we go.
  • While this transition is taking place, you can continue to visit NBS at Washington Ave for all of your daily product needs. We will also be available during this time for any questions you may have.

We know The Granite Group is also excited to bring NBS into their family, and they are ready to roll up their sleeves and get to work for YOU! We look forward to helping them continue to provide you with the great people, great products, and great service you need to keep your workday moving.

Sincerely,

Lori Waterhouse Erwin
Owner & President
Northern Burner Supply
(207)773-6541
lori@northernburner.com
Tim Erwin
Vice President
Northern Burner Supply
(207) 773-6541
tim@northernburner.com

Maine Wholesale Heating and Electrical Supply Company

Northern Burner Supply Company is a full service wholesale distributor of heating and electrical supplies located in Portland, Maine. Our company was formed in 1958 with the mission to supply the plumbing, heating, and HVAC industries with a complete line of parts and supplies. Northern Burner is a 2nd generation family-owned and operated business with experience servicing heating and electrical contractors throughout Maine and New Hampshire. Over the years, Northern Burner Supply has gained the reputation in the industry as "the go to" supplier and carries one of the most complete heating systems parts and supplies inventory in the region.

Through outside sales, delivery services, a nearly 100% fill rate, and an unrivaled product selection, Northern Burner has become an industry leader for independent wholesale heating supply companies. In 1987, we added a full electrical line to service electrical contractors with the same principles that Northern Burner customers have come to expect.

As a small native business, Northern Burner is proud to provide our heating and electrical customers with a commitment to excellence in service with a dedicated and personalized approach. We believe that it is this spirit of collaboration and shared goals that set us apart from the national chains and allows us to build solid relationships with our customers, vendors, and community. Through strength and integrity, we will continue to build on this reputation of dependability and trust.

Visit our Heating & Electrical Products page to learn more about the products and brand name parts and suppliers we carry. Our friendly knowledgeable staff is always available to answer your questions and special orders are always welcome. Our outside sales staff is available to make an appointment to meet with you to discuss your heating and electrical supply needs. Stop by our sales and distribution center at 185 Washington Avenue in Portland, Maine or just give us a call at (207) 773-6541 and we will be glad to assist you.

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