Dear Valued Customers and Friends,
Greetings from Lori and Tim at Northern Burner Supply! We are reaching out with some big personal news. After 36 years of working in our family business, 16 of them proudly running it, we are writing to let you know that it is time for us to retire. With that said, we are excited to share a transition plan that we’ve developed with The Granite Group to integrate our talented team and product extensive inventory into their branch operations located at 155 Rumery Street in South Portland. This plan has been built to give us the peace of mind that comes from knowing that we are doing everything we can to maintain your access to the NBS people and products you have come to know and trust over the years.
While some of you already have accounts with The Granite Group, here is a little more info for those who may need it: they are a Concord, NH-based company that distributes plumbing, heating, cooling, piping, water systems, and energy products through nearly 60 wholesale branches (including 7 in Maine) and a best-in-class online store. They also operate 15 retail showrooms under the Sink & Spout name, offering an expertly-trained staff and an extensive array of decorative plumbing fixtures and accessories. The Granite Group celebrated its 50th anniversary in 2021. Visit www.thegranitegroup.com to learn more.
Both NBS and The Granite Group share similar cultures that include an unwavering dedication to customer service and their people. For over 55 years, NBS has built a proud tradition of serving contractors and fuel dealers throughout Central and Southern Maine, and we know our team members will continue to build on that reputation as part of The Granite Group.
- Effective Monday, July 17, 2023, Granite Group team members will be onsite at NBS on Washington Ave. to help begin the transition of the eventual closing of this location and a move of both inventory and NBS team members to 155 Rumery Street in South Portland.
This transition is expected to take about 90 days, and we’ll keep you up to speed on the timing as we go.
While this transition is taking place, you can continue to visit NBS at Washington Ave for all of your daily product needs. We will also be available during this time for any questions you may have.
We know The Granite Group is also excited to bring NBS into their family, and they are ready to roll up their sleeves and get to work for YOU! We look forward to helping them continue to provide you with the great people, great products, and great service you need to keep your workday moving.
Lori Waterhouse Erwin
Owner & President
Northern Burner Supply
Northern Burner Supply